Respect my

I have been having a interesting time to say the least with my clients and potentials. My loyal customers who are always on time and schedule appointments in advance are wonderful. Today I just had a day with this newer client of mine. I knew it was going to be a ride because when she came for the install she needed to go and make a run that last 3 to 4 hours. I don't do that. I like to get the install over as soon as possible. It only took me 10 hours to complete her hair but since she took a 4 hour break I didn't get done with her until well into the night. Plus she showed up a hour late to her install. I let it go and just worked with her. For the follow up she called the day of and was like I am not going to be able to make it and how important is this appointment. Hey if she doesn't care about her newly installed locks then what can I do. I told her if she had no problems then we could just schedule the retightening. Well she called me and scheduled the appointment and I was being really nice because she has a weird schedule so I took a half a day today and worked from home during the morning expecting her at 9 AM so I could go into work by 12 to take a 12:30 conference call. Well wouldn't you know at 8:40 AM she calls like I am not going to make it to you until 10 AM and left this matter of fact message on my voicemail. Um excuse me! I called right back and a man answers the phone like she said she called you and left a message. I kindly explained yes she did but that time will not work for me unfortunately she will have to reschedule. He says well she is in the shower. OH REALLY!?!? Mental note! She calls back in a tude and I repeat what I just told the man who answered the phone. She was like well what other appointments do you have? Unfortunately I don't have anything that will fit her schedule until next Friday morning. Sorry. She was like...Never mind Thank you and hangs up in my face. How is she going to get mad at me for her tardiness?

When women come to me they have several things in common with me. I never liked the waiting in the salon thing. I hated it with a passion . With that said I start my appointments on time. I never run over on a appointment and I have never cancelled a appointment. I take pride in that. One thing I will never do is allow a client to compromise the way I do business. I love and appreciate all my clients and the business they bring to me, but trust and believe I am not pressed about it. God brings me clients and he takes them away. Some are meant to stay with me, others are meant to be there for a moment, and others are not meant to cross my threshold. God felt the need to remove this woman today and I accept it. She didn't respect my time or my business so why should I bend over backwards for her.. Se la vie! Adios Amiga! Kick Rocks! Beat It! You get the point!

The ever shopping potentials cracks me up as well. I get so many calls during a weeks time of potentials asking pricing for Sisterlocks and such. I kindly tell them you must come in for a consultation, or I don't discuss pricing over the phone. Well a couple of months ago I was running a short hair or relaxed hair special so I would give starting pricing for under 2 inches or 2 to 4 inches. Just starting prices and I would follow up with I can give you a better quote when you come for your consultation. Well I WILL NEVER DO THAT AGAIN. I told a potential that 2 months ago and I even set her up for a consultation that she cancelled less than 12 hours before the consultation. She came calling me like 2 to 3 times this week and I didn't know who this lady was speaking like we had met. When she said her name I assumed that we had a consultation and she had my quote sheet with that price. NOPE! She was trying to send her deposit in and fore go the consultation. No ma'am! She was like I've been to consults before and I know my pattern. To me this is a red flag. You don't want to come and meet the person who will be standing over you for 10 plus hours. What are you hiding? Why don't you want me to see your hair? I tell her no and you must set up a consultation. She says something about a price and I say I am sorry I didn't quote you a price if you haven't been to a consult. She was like umm your name such and such and you sent me a link with your online album. From that remark I was done. There is a more appealing way to handle situations but that little tude was not the way. You can't expect me to remember you from 2 months ago when I never met you. Also how can you expect me to honor a starting price that I gave you two entire months ago. Lady respect my business. So needless to say that potential was declined. God giveth and he taketh away. I am not sweating it.

Special message to all the Sisterlock Trainees out there NEVER EVER TAKE CLIENT WITHOUT A CONSULT. I did this early in my business and when this lady who wanted some corn rolls. She made her appointment and I discovered she had 7 inches more hair than what she told me, it was extremely coarse, and she was a lesbian that was all on me. She left my fingers were busted up and I felt violated because she was making Goo Goo eyes at me. Lesson learned very well I might add. No consult! No Service! Much respect!

Baby Stanky Leg

New Hair Ties

I purchased some new hair ties this week because I REALLY needed something to hold this hair of mine that wasn't going to give me a headache. Brunsli is no longer offering her pieces so I have been eyeing a couple of new folks out there with real talent. Adorn by Sophia was offering a sale so I jumped right on board and picked up 3 nice pieces. Here is one wooden one that I have been rocking since Thursday when I opened the package. I will show the others when I retighten my hair. Man, I need to get on the ball with a wash, condition, and retightening soon.

My GE Sorors Represented

Here is the video of my lil sorors who busted their butts to put on this wonderful show. Check it out and let me know what you think.

Easter Sunday

As I am sitting here typing I can't help but to think that I am supposed to be in church right now celebrating the rising of Jesus Christ. Yeah I am supposed to be there but it will only be overshadowed by my annoyance of folks who only come to church on Easter, Mother's Day, and Christmas so they can showcase their new Easter outfits etc. I CAN'T STAND this way of thinking. Oh it chaps my backside so much. I went to church last year on Easter and let me tell you it was crazy just trying to park. Then getting into the church we had to sit in the back when we are usually in the front around the time we arrive. We are not late runners either we arrive at the very least 5 minutes early so we can sit and get our worship on. I know I shouldn't let other folks put a damper on my spirit but I will only end up more aggravated if I just stayed at home, spend the time with my family and reflect on all of God's blessings.

My sister was just telling me about the Word church in Cleveland, Ohio and how they were on the radio offering $1,000 to the person who can bring the most people to church today. ARE YOU SERIOUS?!?!?! I couldn't believe my ears. Did we really lose the true meaning of Easter? Yes indeed! Easter bunnies, chocolates, jelly beans, etc. My nephew called me today and said Happy Easter Auntie Trina. He is a 4 year old but I am really depending on my sister to tell him what the deal is and she hasn't. Thank goodness my 7 year old nephew goes to a Catholic school and they are teaching him about the true meaning of this day.

There will be no Ham or turkey in our oven roasting. I am just not in that mood to fix some huge meal today. We will rather cook a modest meal and have a great day on this day Jesus was resurrected. Happy Resurrection Day to you!

Read the fine print

We received a couple of letters in the mail from Bank of America a couple of days ago and it looked like on of those privacy disclosure notices that you sometimes get from your credit card company or bank. Well I let it sit there for a day before I decided to open it yesterday and I am so happy I did. It was a BOA way of notifying us of some HUGE changes. Major change was a change in interest rate that could equal a 5% increase. We only have one card with them but we are trying to pay it off this year with that 5% increase we could pay more interest than what we wanted to pay. It gave the option of rejecting the increase but you must agree to not use the card again. DAMN! So you are saying if we don't accept your crappy increase we can't use our card? Just to think we were going to use BOA for all of our financial needs, mortgage, business accounts, checking, savings, and credit cards. WOW, talk about holding someone by the balls. That is okay though. I had my hubby quickly call BOA and cancel the card and we will pay it off promptly and go right back to Chase. BOA better hope Chase doesn't enter the ATL area because we will be changing banks. I am really happy I opened that letter because I could have shredded the mail and that 5% increase would have been effective May 1st. Just goes to show you that you must read the mail that you think is junk. That is how these banks are getting over on us. We don't read our mail and they increase your interest rate on your card, increase your late fees, minimum payments, and credit limits. Then who is left with the Boo Boo face? *fingers pointing at you* :(

New SPF Moisturizer

I just love free gift time at Clinique (anywhere really). This time was no different. I went to the Clinique counter over the weekend and purchased a gloss stick in black honey and some mascara and I received a free gift. YIPPEEE!! I gave away the cheek stick and lipstick to my roomy Jessica and I kept the Youth Surge SPF Moisturizer for myself as I really needed a new SPF for the summer. Well to my pleasant surprise this stuff is that DEAL!! I've found a new moisturizer that actually does what it says. My pores are less noticeable. My skin is glowing. My dark marks are fading fast. This is after only 5 to 6 days of wearing it morning and night. What really made me happy is Clinique gave me a great sample size. I think it is a ounce or more so I can use if for about a month or so. When I went to the Clinique site to see how much this wonderful moisturizer would cost me I found out they have it in various formulas. SWEET JESUS!!! THANK YA LORD!! I quickly found my combination oily skin formula at $42. Not bad! My skin is really picky about what it likes and it will rebel with all sorts of hives, breakouts, redness, etc if it doesn't like a product. So when I find a good product that my face likes I will spend the money. Clinique's Youth Surge has quickly become a part of my facial cleansing regime. I use Noxema (my face loves the menthol) foaming wash, any astringent with a little Salicylic Acid in it, and now the Youth Surge Moisturizer. I use salicylic acid on my face during those little breakouts that I have but now those little pimples that I have noticed are gone. I haven't found that perfect exfoliator yet, so I may have to try Clinique again to see if anything has changed on that front. I also added a micro dermabrasion from the ISSN (International School of Skin and Nails) once a month to exfoliate. My coworker hip'd me on to this great place to get skin and nail services for the cheap cheap. I hate that Rachel Ray gave up the T on this place because now it is really hard to get in there and get my micro derm on without having to wait a week. I will just have to plan accordingly.

Clinique Youth Surge SPF 15 - Trina's Best Face Award! LOVE IT!!